Legal Notice

Terms and Conditions of Use

The website www.banquexyz.fr is a service of CeSA BANK. Use of this site implies full and complete acceptance of the general conditions of use described below. These conditions may be modified at any time and it is advisable to consult them regularly.

1. Access to the site

Access to the site is possible 24/7, subject to maintenance operations and cases of force majeure. CeSA BANK makes every effort to ensure quality access, but is not obliged to achieve a result.

2. Services offered

The site provides information on the bank's products and services (loans, cards, insurance) as well as simulators and a secure client area. Distance contracts are governed by articles L.221-1 et seq. of the Consumer Code.

Intellectual Property

All elements present on the site (texts, logos, images, videos, graphic design, etc.) are the exclusive property of CeSA BANK or its partners. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited, except with prior written authorization from CeSA BANK.

The trademarks and logos reproduced on the site are registered by the companies that own them.

Personal Data Protection

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the right to access, rectify, object to and delete data concerning you.

Data Controller

The data controller is CeSA BANK, represented by its Chief Executive Officer.

Purposes of collection

Data collected via forms (simulation, contact, client area) is used for:

• Managing your request and contacting you;
• Improving our services and personalizing your experience;
• Complying with our legal and regulatory obligations (anti-money laundering, etc.).

Exercising your rights

To exercise your rights, you can contact us:

• By email: dpo@cesabk.com
• By mail: CeSA BANK - Data Protection Officer, Greater London SW1A 3QD, United Kingdom

You also have the right to lodge a complaint with the CNIL (French data protection authority).

Cookie Management

The site uses cookies to improve user experience and compile visit statistics. By continuing to browse this site, you accept the use of these cookies.

You can at any time set your cookie preferences via the dedicated banner or your browser settings.

Types of cookies used

• Strictly necessary cookies: They are essential for navigation and the proper functioning of the site (e.g., session, security).
• Functional cookies: They allow us to remember your preferences.
• Analytical cookies: They help us understand how visitors interact with the site (anonymized).

Limitation of Liability

CeSA BANK cannot be held responsible for direct or indirect damages resulting from the use of the site, or the inability to access it. The information provided is for guidance only and does not engage the responsibility of the bank. Loan simulators provide a non-contractual estimate.

Hypertext links: the site may contain links to other sites. CeSA BANK has no control over these sites and disclaims all responsibility for their content.

Applicable Law and Mediation

This legal notice is governed by French law. In the event of a dispute, and after a complaint to customer service has failed, you may contact a mediator:

Consumer Ombudsman
La Médiation bancaire
31 rue de Châteaudun
75009 Paris, France

In accordance with the Consumer Code, you have one year from your written complaint to the bank to contact the mediator.